About Us
Our Mission
Welcome to Eco U Bhule, a unique online space where like-minded people from across Africa come together to share, learn, and celebrate our diverse heritage, cultures, and traditions. This platform is dedicated to fostering an environment of acceptance, mutual respect, and appreciation for the rich mosaic of beliefs and practices that make Africa so beautifully unique.
We believe that our individual heritage strengthens our collective identity. Here, we honor each culture’s unique contributions, embracing the vibrant diversity of our continent.
Respect is at the heart of our mission. Eco U Bhule is a safe, judgment-free space where all traditions, customs, and belief systems are valued and appreciated.
Through shared stories, experiences, and discussions, we build bridges between people from all walks of life, fostering a sense of community and deep understanding.
Our Vision
At Eco U Bhule, we envision a vibrant community where Africa’s diverse cultures and traditions are cherished, celebrated, and preserved for future generations. We aspire to create an inclusive online space that brings together people from all corners of Africa to share stories, traditions, and beliefs that make each culture unique, yet interconnected.
Interconnected African Identity: We believe in celebrating our unique cultures as well as the shared threads that connect us. By honoring each heritage, we foster a unified African identity, strengthened by mutual understanding and pride in our roots.
Respectful Cultural Exchange: Our platform is built on respect and openness, where everyone feels empowered to share their customs and beliefs without judgment. We promote a culture of acceptance that values each tradition as an essential part of Africa’s tapestry.
Bridging Gaps and Building Bonds: Through meaningful interactions, we strive to dissolve boundaries and bridge cultural divides. By fostering relationships across diverse backgrounds, we encourage an environment where all Africans can grow in appreciation and empathy for each other’s heritage.
[Eco Ubuhle Natural Products] is committed to protecting your personal information. This notice outlines how we collect, use, and disclose your personal information in compliance with the Protection of Personal Information Act, 4 of 2013 ("POPIA").
1. What Personal Information Do We Collect?
We may collect the following personal information from you:
- Contact Information: Name, email address, phone number, physical address
- Order Information: Purchase history, order details, delivery address
- Account Information: Username and password (if applicable)
- Communication Preferences: Email subscriptions, marketing preferences
- Health Information: If you choose to share, information related to your health concerns or conditions (e.g., allergies, sensitivities) for the purpose of personalized product recommendations. This information will be treated with the utmost confidentiality.
2. How We Collect Your Information
We collect your personal information through various means, including:
- Website Interactions: When you browse our website, make a purchase, subscribe to our newsletter, or contact us through our website.
- In-Store Interactions: When you visit our physical store and make a purchase, provide your contact information, or participate in promotions.
- Email and Phone Communications: When you communicate with us via email or phone.
3. How We Use Your Information
We use your personal information for the following purposes:
- Processing Orders: To fulfill your orders, process payments, and arrange delivery.
- Providing Customer Service: To respond to your inquiries, resolve issues, and provide support.
- Improving Our Services: To analyze customer behavior, improve our website and products, and personalize your experience.
- Marketing and Communication: To send you promotional emails, newsletters, and special offers (you may unsubscribe at any time).
- Compliance with Legal Obligations: To comply with applicable laws and regulations.
4. How We Share Your Information
We may share your personal information with:
- Third-party service providers: Such as shipping companies, payment processors, and marketing platforms.
- Business partners: For joint marketing initiatives or to offer you relevant products and services.
- Law enforcement agencies: If required by law or to protect our rights and the rights of others.
5. Your Rights
You have the right to:
- Access: Request access to your personal information.
- Correction: Request correction of any inaccurate or incomplete information.
- Erasure: Request the deletion of your personal information.
- Restriction: Request the restriction of processing your personal information.
- Objection: Object to the processing of your personal information.
- Data Portability: Request the transfer of your personal information to another organization.
- Lodge a Complaint: Lodge a complaint with the Information Regulator.
6. Data Security
We take appropriate security measures to protect your personal information from unauthorized access, use, disclosure, alteration, and destruction.
7. Contact Us
If you have any questions or concerns about this POPIA Notice, please contact us at:
Eco Ubuhle Natural Products - 012 051 3480
By using our website or providing us with your personal information, you acknowledge that you have read and understood this POPIA Notice and consent to the collection, use, and disclosure of your personal information as described herein.
1. Acceptance of Terms
By accessing or using this website or purchasing any products from [Shop Name], you agree to be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions, please do not use this website or purchase any products from us.
2. Product Information
- All products sold by Eco Ubuhle Natural Products are made of natural products.
- The information provided on this website or about our products should not be considered medical advice.
- You should always consult with a qualified healthcare professional before using any herbal products, especially if you are pregnant, breastfeeding, taking any medications, or have any underlying health conditions.
3. Product Use
- Use all herbal products as directed on the product label or as recommended by a qualified healthcare professional.
- Do not exceed recommended dosages.
- Store all products in a cool, dry place, away from direct sunlight and out of reach of children.
- Discontinue use and consult a healthcare professional if you experience any adverse reactions.
4. Disclaimer of Warranties
- [Shop Name] makes no warranties, express or implied, regarding the effectiveness or safety of any of its products.
- We disclaim all warranties, including but not limited to, implied warranties of merchantability and fitness for a particular purpose.
- We do not guarantee that the use of our products will produce any specific results.
5. Limitation of Liability
- In no event shall Eco Ubuhle Natural Products be liable for any damages whatsoever, including but not limited to, direct, indirect, incidental, consequential, special, exemplary, or punitive damages, arising out of or in any way connected with the use of or inability to use our products or this website.
- This limitation of liability applies to all claims, whether based on warranty, contract, tort (including negligence), or any other legal theory.
6. Indemnification
- You agree to indemnify and hold harmless Eco Ubuhle Natural Products and its affiliates, officers, directors, employees, agents, and suppliers from and against any and all claims, liabilities, damages, losses, costs, and expenses (including attorneys' fees) arising out of or in any way connected with your use of this website or our products, your violation of these Terms and Conditions, or your violation of any applicable laws or regulations.
7. Intellectual Property
- All content on this website, including but not limited to text, images, logos, and trademarks, is the property of [Shop Name] or its licensors and is protected by copyright, trademark, and other intellectual property laws.
- You may not use any of this content without our prior written consent.
8. Governing Law
- These Terms and Conditions shall be governed by and construed in accordance with the laws of [Your Jurisdiction].
9. Changes to Terms and Conditions
- We reserve the right to modify these Terms and Conditions at any time without prior notice.
- Your continued use of this website or purchase of our products following any such modifications constitutes your acceptance of the new Terms and Conditions.
10. Contact Information
- If you have any questions about these Terms and Conditions, please contact us at Eco Ubuhle Natural Products - 012 051 3480
We offer a 30-day return policy for all products. Items must be in their original condition, unused, and include the receipt or proof of purchase. Refunds are processed within 5-7 business days of receiving the returned item.